What Perth businesses
say about us.
Every review below is a real, verified Google review — we cannot edit them, and we would not want to. Read them on Google if you would rather see them at the source.
These are reviews for PC Madness, our parent business in Midland. PC Madness Web Services is its web division — same team, same office, one Google profile.
Read our reviews on Google
Our reviews live on the PC Madness Google Business Profile in Midland. Have a read, and if you have worked with us we would genuinely appreciate one.
View our Google profileProject results in detail
Google reviews are short by nature. These are the whole story.
How we handle feedback
We reply to every review within one business day, including the critical ones. A business with only five-star reviews and no replies tells you less than one that answers a complaint properly in public.
We have never offered a discount or incentive for a review, and we never will. It breaches Google’s policies, it is a common cause of profiles being suspended, and a bought review is worth nothing to you as a buyer anyway.
How to read a web designer’s reviews
Including ours. Star ratings in this industry are close to meaningless on their own, because the work is invisible to most clients and the person reviewing it usually cannot tell a fast site from a slow one. Here is what actually tells you something.
Look at the dates, not the count
Thirty reviews in one week and nothing since is a campaign, not a track record. Steady reviews over years mean the business keeps doing the work.
Look for specifics
A review naming the job, the suburb and what changed is worth ten saying “great service, highly recommend”. Vague praise is the easiest kind to manufacture.
Read the bad one first
Every business with real volume has one. What matters is whether the owner replied, and whether the reply sounds like a person fixing a problem or a lawyer avoiding one.
Check the reviewer profiles
Accounts with one review and no photo, all posted the same day, are a familiar pattern. Google catches most of it, but not all of it.
Be sceptical of reviews on the agency’s own website
Anyone can type a name and a quote into their own HTML. We have done exactly this: the testimonials that used to sit on our homepage were placeholder text from a template, and we deleted them rather than leave them there. That is why the quotes on this site link out to Google, or come with a named client and a live URL you can check.
One more thing worth knowing. You will notice we do not put star-rating markup in this page’s code to try and get a gold rating badge in Google results. Google excludes reviews a business collects about itself from those badges, so any site showing one for its own service reviews is either misusing the markup or risking a manual penalty. It is a small thing, but it is the sort of small thing that tells you how someone works.
Want to be the next one?
Tell us about your business and we will send a fixed-price quote within one business day.
Prefer to talk? Call 08 6323 2970