When a website
is not enough.
Most businesses need a website. Some need software: a portal customers log into, a booking system that understands your actual availability, two systems that finally talk to each other. That is a different job, and it is the one this page is about.
You probably need this if
- You are paying per-seat fees for software that does most of what you need, and the fees now exceed what building it once would cost.
- Someone in your business spends hours a week copying data between two systems by hand.
- Your booking or quoting process has rules no off-the-shelf tool understands.
- Customers keep asking for something you cannot give them, like seeing job status themselves.
- You have hit the ceiling of what a plugin can do and the workarounds are becoming the problem.
If none of those sound like you, you almost certainly want web design instead, and it will cost you a fraction as much. We would rather say that now than three months in.
What we build
Customer portals
Somewhere your clients log in to see job status, documents, invoices or history — instead of ringing your office to ask.
Booking systems
Real availability logic: crew capacity, travel time, job duration, blackout periods. The things generic booking tools get wrong.
Integrations
Getting your website, CRM, accounting and field software to pass data automatically instead of by copy-paste.
Internal tools
The spreadsheet that has become load-bearing, rebuilt as something that will not break when two people open it at once.
Reporting dashboards
Your numbers pulled together in one place, updated automatically, rather than assembled by hand each month.
AI automation
Lead qualification, follow-up and reception — see AI automation for that specifically.
How a build actually runs
-
1
Scope, paid separately
A short paid engagement to work out what you actually need and what it costs. You own the output. If you take it elsewhere, that is genuinely fine — it is better than us guessing at a fixed price and both of us regretting it.
-
2
Build in stages
Working software you can use at the end of each stage, not a six-month silence followed by a reveal. You see it early enough to change your mind while changing it is still cheap.
-
3
Your repository, your code
Delivered to a repository you control, documented, using tools any competent PHP developer can pick up. No lock-in by obscurity.
-
4
Support after launch
A defined arrangement for changes and fixes, agreed up front, rather than an open-ended hourly relationship neither of us has priced.
What we build with
Deliberately boring, well-understood tools that you can hire for in Perth, rather than whatever is fashionable this year. The point is that someone else can maintain it.
Common questions
How is this different from web design?
Do I need custom development or will a plugin do?
What do you build with?
Do I own the code?
How much does custom development cost?
The rest of what we do
One team and one point of contact. See all services or pick one below.
Every price we charge is published — no "contact us for a quote". See the full pricing page.
Tell us what you are trying to solve
Describe the problem rather than the solution. We will tell you whether it needs custom software or something far cheaper.
Prefer to talk? Call 08 6323 2970